Finally I send my complain to level-2 support at ABN Amro Bank i.e @ 'in.quality.assurance@in.abnamro.com' on Saturday itself. Today on checking my account details online, i found that penalty charges has been reversed and amount has been credited in my account.
I had actually loosen the hope that it might work at level-2 also. But it seems that there are few who really listens even the e-mails of customer too. I like this very much. I think i can recommend this bank for few of my other friends too. :)
Tuesday, April 24, 2007
Saturday, April 21, 2007
ABN AMRO BANK Applying Penalty on Customer Account due to their Own Mistakes
I have deposited a Cheque in the account for clearance on 17th April in NOIDA Branch. At 20th when I view the account statement online, I came to know that Rs 112.24/- have been deducted due to returning of Cheque for REASON OF POST DATED.
After doing bank by phone, I came to know through the Customer Care Staff that banking staff does not really check the date of check weather it is postdated or not.
My question here is, If bank is not doing this checking service for us, then why applying penalty charges on my account? As this error can be stopped at the Bank level itself by ensure proper verification by staff member itself.
After doing bank by phone, I came to know through the Customer Care Staff that banking staff does not really check the date of check weather it is postdated or not.
My question here is, If bank is not doing this checking service for us, then why applying penalty charges on my account? As this error can be stopped at the Bank level itself by ensure proper verification by staff member itself.
Monday, April 16, 2007
Taking over the vehicle on delhi roads
I am driving my car since last six months, and sometime i really find little bit difficult to take over other vehicles especially Big one, like trucks, long trucks, buses etc. It does not mean that i feared to take over them but that made me nervous at that time.
The reason for this nervousness is, as i guess i think too much before crossing over any big vehicle, i see the angel, speed and space (before & after) around that vehicle i need to take over. During this whole calculation i also try not to apply break or change gear. As when i found all those things in my calculated parameter, then i normally go for crossover that vehicle.
All those big does not disturb me that much like motorbikes, as rider has lot of freedom to take any direction, hence i also need to keep in mind that too, and for that i observe his pattern of moving on the road, if he is coming towards my vehicle, i usually do not try to take over and wait till he move to other direction to keep our self safe and secure from any possible accident.
The reason for this nervousness is, as i guess i think too much before crossing over any big vehicle, i see the angel, speed and space (before & after) around that vehicle i need to take over. During this whole calculation i also try not to apply break or change gear. As when i found all those things in my calculated parameter, then i normally go for crossover that vehicle.
All those big does not disturb me that much like motorbikes, as rider has lot of freedom to take any direction, hence i also need to keep in mind that too, and for that i observe his pattern of moving on the road, if he is coming towards my vehicle, i usually do not try to take over and wait till he move to other direction to keep our self safe and secure from any possible accident.
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