Monday, August 15, 2005

Incedent at Los Angeles Airport

As i already described in the previous post, i had to wait at Los Angeles Airport from 10:00 to 6:45. Lot of incedents has been happened during that duration. I am explaing them below:

After getting denial from domestic airport, i asked them wheather i can stay at the domestic airport itself. Staff told me that I can stay here, But this teminal close down after 12:00. So better if i can stay at the International Airport. As International Airport keep open whole night. So i and one fellow girl returned back to International Airport. On International Airport we tried to catch the Information Center Staff, if they can help us to arrange some accomodation for the night. But there was no one at the counter in midnight.

So after waitng for the staff at the Information counter for few minutes, we decided to stay at airport itself and tried to search for empty seats so that we can do some rest. We found a place and and i kept all the luggage there and sat besides the luggage. After 20-30 miuntes. the girl asked me if i am hungry as she was feeling hungry and also want to make a call to her boyfriend in San Francisco. So i noded in yes and asked, should we keep the luggage to ourselves, She told that is not needed as we will come back after half an hour, so that is ok to leave the luggage here itself.

So i left all my luggage that place, she was not having any luggange just a carry bag, so she also placed that carry bag there, and we were set to go for eating and making phone calls. She was not having any change with her, so we went to one custom shop for change, lady at counter told us she can give change only for 2 dollars rest will be in count of one and five. When we gave her $10 note, she said that this currency is not real, as she could not make any mark on the note from her special pen. The Girl with me was quite worried, but finally things got over as note was not fake. We collected the change and then she tried to dail the numbers, after several tries she finally managed to make few calls.

Now we were really feeling hungry and went to Mac'Donalds for some food, as rest of the restorents were closed at that time. After collecting the food, i suggested to go back the same place where we have kept our luggage. When we reached to the place, we didn't found the luggage there, only empty trolly was standing there. I saw around but no one was there to help me about my luggage. After roaming 5-7 minutes, one air port staff asked me if i am looking for the luggage trolly? After noding in yes, he told me that police has picked the luggage half an hour back. Then i realize, we had gone from that place aroung two hour back.

So, now i requested that person if they can tell me, where police has taken it. He told me, i should check outside, if any police van is there, and asked them where they have taken that. He also told me if i have been delayed they will distroy the whole luggage. So i came out side the airport and searched for police van. But there was not any standing. I was now worried if they would had destroyed my things.

After little enquiry, i got the location where police sub-headquarter was. It was in the basement of the same plateform where we have kept our luggage. So i asked girl fellow if she can come with me. We both went to the police officer there, and explain him our problem. He asked me why i didn't kept my luggage with me always. He also given referenced to the bomb blast happened in the London few weeks back. He told me that people were used to leave their luggage but that was in 1960's not these days. He threatened me that these days we ususally put the abandon luggage in pressurer chembor and explode them if no one claims them in half an hour.

Now situation was going worse. Somehow another helping police officer dialed his head quarter number and told me to talk with them and ask them about my luggage, also describe them total number of items. I told the lady on the phone at other side. After few minutes she told me that there is no luggages as i have described. Now i was quite nervous. I then asked her what should i do now? She asked me if there was any airline stiker sticked on that, I said "Yes, there was."

Then she told me i should now check with the concerned airline staff. Beacuse usually if police officers found any luggage abandoned on the airport with airline sticker sticked, they handover it to concerned airline. So i came back again to the airport and searhed for China Airline counter. There was no one on the counter, so i asked staff at other airline counter about china airline. Staff member went into a room and called the china airline staff.

I told that staff member my situation, and she asked me to tell more detail of it. After telling her detail, she went inside the room and took the trolly out with my whole luggage. I was relaxed now after seeing it again. I have collected it and searched for better place to keep it, so that i can get some sleep now without bothering about my luggage now. Soon we found a place on the same side but other corner of air port at first floor. There were sofa available where people were taking nap with keeping their luggage besides them.

I was relaxed now. So searched for sofa where i can also take the nap.:) After nap, I wake up at 4:30 AM in morning, also waked up the girl fellow and came to the domestic airport to catch the San Francisco flight.

Experience with Thai Airways

This was my second visit to USA, i was going to join the same client after one month vacation. I asked in my office to book the ticket to the airline thorugh which i can reach to USA ASAP. Because i also wants to enjoy one day vacation in the USA also.

But due to my laziness and other's carelessness, i could not get reservation in the best flight as per my office staff told me. So finally i got the reservation on the Thai Airways. As this was the first time i was on thai airways so i was having no idea how bad it can be.

Things start going worse from the begining when i heard the anouncer to say that filght has been delayed by two and half hours. So i started the flight at 2:00 insted of 11:30. Now reservation of flight was such that i had to catch another flight at BangKonk at 7:00 in the morning. But due to delay at New Delhi itself we reached to BangKonk at 9:00. Till then our flight has gone and we were now depend on the thai-airways staff to provide us next flight to board on.

Initially behaviour of staff was good, and they also informed us that you would get the flight of 12:30 from some other airways (i don't remember name now). Till then you can enjoy the breakfast. I was happy with their service till 12:30. Now real things starts, there were not enough seat available on that airways so that they can accomodate all of us. So they gave us two options, first option for those who wants to go early with several more stops they can catch that airline and second option was, to wait for china airways if they wants everything right.

So i and few fellow decided to wait for china airways. This flight was at 4:30 so we have to wait for another four hours. I was not feeling hungry at that time around 1:00 as i had some big breakfast. But after one and half hour i was feeling hungry so i asked for them to provide me another coupan to get the lunch as they had given for breakfast. Staff manager has denied to provide the coupan and told me that now flight time is just after one and half hour so instead of trying for lunch i should rush for flight although flight was about to came on the same airport as airport was also not big.

So i searched for fellow whom i was with in the morning during breakfast. Soon i found them and i told them the whole situation, One of them was quite experience, he told me not to worry and said give me the blue pen if i had. He had update my ticket number and name on the coupan for lunch. So i had lunch with them.

Now after lunch we were having only 30 minutes left so we rush for the flight and board for Taipe (In Taiwan). After reaching to Taipe we have to catch another flight that was going to Los Angeles. That flight was after an hour. So when we reached to that terminal, security staff stopped us and said please wait till we confirm weather you are having the reservation on this flight or not. After 10 minutes one guy came with fax and told them that four people are in the list. So we got success to board into the flight for Los Angeles.

Now in Los Angeles, two of my fellow have left for Los Angeles itself as that was their destinaiton. but me and another person (one rawandian girl who was studying engineering in Noida) had to catch another flight for San Francisco. This flight was the domestic one. It was again after two hours, So i finished my VISA related formalities there and collected the luggage and came out for domestic airport after getting the direction help from one of the Airport Staff.

Now at domestic airport there was lot of people there and so much rush, Also there was a big queue there. after waiting in the queue for one hour when I reached to the air-port security staff to provide me the ticket, they asked me weather i had rebooked my flight as i had missed my flight. After telling them the whole situation, they told me that as there are not enough seats available on this flight and no advance booking has been done for me by the thai airways, i have to wait till morning 6:45 for the next flight to San Francisco. I had no other option left rather than waiting for the next flight at Los Angeles from 10:00 PM night till 6:45 AM in the morning.

So i caught the flight to San Francisco 6:45 in the morning and reached here in SFO at 8:30. After collecting my luggage at the SFO airport i found that Air port staff at Los Angeles had broken all my locks on the luggage bag and searched everything inside the bag, also broke few packets of beans and they were all mixed up in each. I was so upset that i decided to complain but when i opened my beg to recheck if any thing is missing, i found a piece of paper indicating that this has been done by the Air line staff for my safety:). I could not do any thing. I collected my luggage and catch the BART and came home.

So that was my experience i got faced due to carelessness of Thai Airways. Now instead of enjoying vacation at the SFO i was preparing myslef to go to office. Although i didn't go that day. But I have now deicided never to use Thai airways in my future life.