Calculate Account Balance

Have you ever noticed that calculating account balance might be so tedious tasks?

Few weeks back i have asked in finance dept of my company to calculate the balance for my account. Actually i noticed few months back that there is some mismatch happened with my monthly salary, hence i raised this request to that guy. Day before yesterday he was taking it in quite easy manner. But today when we need to talk on that, i can easily see the frustration and tension on his face. The reason for this was, My salary component has been changed thrice in this whole year, but account guy had not realised this earlier. :)

Now he is working on my account and asking for few minutes :) . Anyway i have no other option than to give him that many minutes he want.

Old Age & Childhood

We all usually very confuse about being aged. The very big confusion about being aged is that person usually being serious with his growing age. But is this really happen? Perhaps not because if that happens, no one says that out childhood returns as we grow older. Childhood is always being with us during whole span of our life. In fact we never are able to define childhood precisely. Childhood is not only age of being children instead it is a kind of habit. The habit of being happy without reason, the habit of enjoying self existence.

In younger age this habit does exist, but we don’t have the capacity to feel it, to get it. But this capacity for feeling and understanding grows as we grow older. It is a different issue that few people when they acquire this capacity find themselves caught in such a life routine stuff that their childhood habits use to get lost. So the only secret behind being genius is that we should preserve our capacity of feeling childhood even when we grow older.

Issues With Small Product Company

At present I am working in a small product company which is actually adding value in itself by acquiring other small companies from the market. I guess in this growing economy of world this is normal trend going on.

But this small company has its own issues of functioning, after working here I realized so many things and also learned from them a lot. So that when I would open my own small company I should not repeat those kinds of mistakes.

Actually most of the mistakes here happening are operational rather than technical. Few of them were technical mistakes but that were been fixed by doing some hiring for technical experts from market. Let me list out the mistakes company is still doing and might be in future also if they don’t get the clue at this point of time.

Office Management Issues:
1. We only have one person responsible for managing day to day office operation. The guy is also responsible for managing finance and other stuff related to employees. This person itself is kind of slow mover and hence all execution automatically goes slow.
In result people got frustrated with the way operation is being managed.
2. Not summarizing other person during handover of responsibility in case of vacation. This is a real issue that is creating lot of confusion to people who works in the organization. As they don’t know who will be responsible during absence of other person.
3. Although this is more of handling issue with outsourced company but it affects the people anyway. We have outsourced two operations to other companies, first is, IT and another is Finance. But in case of emergency we really don’t follow them badly. Situation has improved a lot after hiring a fulltime IT Administrator. But in case of finance it is still a required thing.

Office Operation Issues:
1. Lack of second authorized person officially who will be responsible in case first person goes for vacation. Actually case is being happened with both positions, first at operating officer level as well as office manager level. Situation got worsen in case both goes out of town for some other official work.
2. Lack of delegation of responsibility to senior people in the company. Actually here few people are very senior and can handle few other operation than their technical abilities. But they would never volunteer for this unless has been asked for. The reason behind this is, giving responsibility without authority. As everyone know this is more fatal than having none of them.

So there are the various operation issues I realized till now. But I think performing these operation in India is little different than other developed country. As here we are still need to develop the working attitude rather than being dependent on follow-ups heavily.

Getting help from Customer Care

Usually we say that, now things are moving really fast due to usage of technology. Things like banking, telecommunication process has improved a lot in true sense. But even few people who i guess don't want to change their attitude or they are very reluctant to the usage of new technology, impacting this fast pace change in the service are.

I was trying to retrieve the online banking userid/password from the Standard Chartered bank since last four months, But i could not get the success. There might be several reason behind that, but what i found during this whole followup process was, people who were responsible for these activities were not having enough experience in the area they were providing services. They were just following the instruction from their superior blindly without raising concern.

Anyway one fine day i finally able to catch a guy who was really having knowledge about the system. He helped me on that and finally i was able to get the idea for resolving the issue. But i think we really need to change our way of working at least for service sector. As i believe service is the area where customer directly interact with the person, and set his mind about the company based on his/her response.

So i can only hope that might be after few years, we would be able to improve in this area also.

Filing W2 Electronically

As I was employed in States for four months, So I have to file my W2 for tax return. After gathering lot of information about W2 filing from others, today I went through Turbo Tax filing web site.

At first instance every thing looks so easy that I thought it is the best one for filing tax return. But as soon I entered into more detail, I found that it is more time consuming than catching a consultant and asked him to file for you like we do in India.

Although we have to do lot of thing to reduce our tax, but then filing becomes very easy. Here in case of USA, you can;t do any thing to reduce your taxes, but have to work a lot on correct filing.

May be I am biased towards my Country but I am just explaining what I felt first time.