These days i am pretty much busy with setting up basic necessities like Telephone & Gas connection etc. Regarding Telepone, I have taken help from one of my colleague links to get the phone connected. Now i was trying to get internet connection over it. For that i have filled the form 4 times online. (YES! BSNL provides this online facilities to fill the form) But nobody care to even look at it. My maternal brother who is in BSNL Jhalandhar, told me that there is on one who knows how to read information regarding those filled forms hence they don;t care.
So i have submitted the form in person to Ghaziabad exchange at RajNagar. I have been given a number for further enquery regarding my connection. I have dialed the number today when i found that i have received few calls on my home phone during day when i reached to home in evening. After various trials i got the chance to get connected through that number. I was trying to explain my situation to him but it seems he was not interested to listen, on explaining to him, he was trying to tell me we can;t provide information in this way.
I got agitated and asked him to which way he will be able to provide information. But more interesting point was, he was suggesting me to go for AIR TEL and other companies who provide Internet. I was surprised to know that person sitting in BSNL is actually working as AIR TEL agent. I just explain him that let me know the status about my connection as i have all the necessary equipment with me, you just need to come home on Saturday to my house and get it fixed. I don;t know whether that ill-minded person actually got me or not. But i am sure that now i need to talk to my father regarding that as he is in BSNL Kanpur.
I think whatever our PM say, the only way work here is through reference. Professionalism is still faraway from government departments. :)
Thursday, May 31, 2007
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